Frequently Asked Questions
Everything you need to know about your R+L Carriers gear.
How long will it take to receive my merchandise?
Standard orders are typically processed within 2-3 business days. Shipping times vary by location, but most domestic orders arrive within 5-7 business days via R+L Carriers or our preferred parcel partners.
Can I return or exchange apparel items?
Yes, we accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached and include your packing slip to expedite the process.
How do I know what size to order?
Each product page features a detailed size guide. Our apparel generally follows a standard athletic fit; if you are between sizes, we recommend sizing up for a more relaxed feel.
Do you offer international shipping for R+L merchandise?
Currently, we ship to the United States and Canada. For inquiries regarding shipping to other international locations, please contact our customer service team for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, and Discover) as well as digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Is bulk ordering available for corporate events?
Yes, we offer bulk discounts for large team orders or corporate events. Please reach out through our 'Contact Us' page with your specific requirements and quantities for a specialized quote.